Scanning Probe Support FAQ

Specifications
Scanning Resolution……………………………………………………...0.005"
Scanning Step Size:
Best Mode………………………......……………………………….……...0.010"
Normal Mode………………………......……………………………..…….0.020"
Draft Mode…………………………….….......……………….…………….0.040"
General Scanning Probe Questions
What is included with the CarveWright Scaning Probe?
The scannnig Probe includes the following items:
- CarveWright Scanning Probe
- Adapter Cable
- Cable hook
- CarveWright Designer Software w/Pattern Editor code
- Scanning Probe Instruction Manual
Where does the scanning probe connect?
Depends on if the machine is equipped with the A907 redirect. The A907 Redirect where's the scanning probe plugs into the machine.
Should I disconnect the flexshaft from the cutting head during scanning?
It is recommended that you unplug your flexshaft from the spindle if you are doing significant scanning. It makes for more consistent scans. Be sure to always follow the directions when re-assembling the flexshaft so that you do not bind the flexshaft core and damage the machine.
General Pattern Editor/Scanning Probe Software Questions
Why do I have another designer disc instead of a pattern editor disc?
The Scanning Probe comes with a CD containing the software needed for manipulating the scans. This software does not have to be installed if the customer already has the updated software loaded on their computer. This disc is provided as a backup if the customer does not have the updated software on their computer.
I have the scanning Probe but why can't I see the software?
The Pattern Editor must be activated to your customer account adn to the computer in order to see the option for Pattern Editor in the File Menu. This can be verified by going to "Help" > "Manage Licenses". This screen will display all the ative licenses for the computer. If Pattern Editor is visible, then the computer has the software unlocked. If not, then the software needs to be licensed to the computer. For information on how to activate premium featuers, consult the software manual.
How do I open the Pattern Editor?
To open the Pattern Editor, go to "File" > "Launch Pattern Editor".
Can the Pattern Editor be installed on more than one computer?
Like the regular software, the Pattern Editor can be licensed on two computers.
What if I want to install it on more than two computers?
The Pattern Editor can be purchased individually at the store under software. There will be no need to purchase another scanning probe as the scanning probe is already in your possession.