Common Help Questions
Below are some of the most common help questions. We also have an extensive and searchable help site at support.carvewright.com https://support.carvewright.com.
Password Help
You potentially have more than one account with your CarveWright CNC System. There are separate store accounts and registration accounts. Use the link below to see what each account is and how to access them.
Computer Registration Help
Designer 1, 2, or 3
Designer Is Asking For Registration Again
Windows computers are sometimes changing the computer ID which then loses the registration license. This results in the software asking you to register again. You simply need to reconnect it to your account. Follow the steps below.
- The Welcome Screen being displayed will have a Register Now button on the bottom. Click that button.
- A screen with 3 prompts will open asking if you’ve read the manual, etc. Check all three boxes and click Next.
- The next screen will give you options for registering. Check register online now.
- Check the box indicating that you already have an account and enter your username and password.
- If you don’t know your login information reset it at our Registration Site
New Registration
If you’ve purchased a used CarveWright CNC and you wish to register it.
- The previous owner’s registration will need to be removed from the account.
- Email a proof of purchase and the machine serial number to support@carvewright.com. If no proof of purchase is available, email us with the serial number for assistance.
- Once removed from the previous owner, it is then available for the new owner to register the CarveWright.
- Follow these instructions. New Registration
Second Computer Registration
- Follow these instructions for registering a second computer. Second Registration
Designer 4
- Use these steps for registering Designer 4 Designer 4 Registration
Sculptor
- Sculptor has it’s own registration process. Sculptor Registration
Software Licensing Help
I need help licensing my software add-on or pattern.
When you purchase software add-on, patterns, or projects, you will receive an email with instructions and a license serial code. Use that code to activate your license in your software.